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Evening and Weekend Community Support Staff

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Employment Status: Non-exempt
Reports to: Program Manager

Pay Rate: 

  • Depends on experience and education; baseline (minimum) pay rate $18/hr.

  • Healthcare cost reimbursement for full and part time staff ($200/month)

  • Paid Leave Time for full time staff

Schedule:  Full Time or Part Time available


Casa Milagro is a community-based home and program for individuals experiencing homelessness who are also living with (recovering from) disabling mental health conditions. We strive to provide a safe, supportive, and uplifting environment for the recovery, growth, and optimal thriving of all we serve. We offer permanent supportive housing (PSH), which includes coordination of health care, a daily nutrition and household work program, assistance with medication, community-life activities, and around-the-clock presence. We are currently hiring support staff who provide direct support to those we serve and help maintain the positive functioning of the home during evenings and weekends.


  • Abide by confidentiality agreement to maintain resident rights to privacy.

  • Maintain a nonjudgmental attitude and ‘unconditional positive regard’ for residents.

  • Oversee medication administration for all residents and maintain precise records in the Medication Administration Record (MAR).

  • Oversee and encourage resident participation in community daily work and activities programs.

  • When time permits, find creative, positive ways of engaging with residents.

  • Attend ‘all-staff’ meetings and proactively offer insights and suggestions regarding how staff might adapt to emergent needs.

  • Provide crisis management and conflict mediation, as needed.

  • Communicate with program supervisors in crisis situations and communicate with emergency services as needed.


The most important qualifications/characteristics for a person in this community support role are:

  • Good listening skills with a trauma-informed lens (ability to listen to difficult expressions);

  • Good communication skills;

  • An ability to maintain calm;

  • An ability to maintain healthy boundaries;

  • The ability to encourage others who may be struggling without losing patience;

  • An ability to attend to details, particularly for maintaining medication administration records;

  • A team-oriented, collaborative mindset;

  • A desire to serve others in times of acute hardship and a curiosity about how they might achieve recovery, healing, wellness;

  • An awareness of implicit bias and openness to challenging oneself and others to overcome it;

  • Flexibility in scheduling.

To apply for this position, send a cover letter, resume, and 2-3 references to Desirée Bernard at dlb.casamilagro@gmail.com.

For more information visit: www.casamilagrosantafe.org.